Give-back - Wittycloud - Creative Marketing Ideas For Everyone

Waiting in line or on hold for customer service can be a stressful event for anybody, but with this new initiative you’ll be able to grant your customers waiting for assistance some peace of mind.


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Give-back

Summary

Waiting in line or on hold for customer service can be a stressful event for anybody, but with this new initiative you’ll be able to grant your customers waiting for assistance some peace of mind.

Objectives

Channels

Industries

Budget

Concept

While the assistance is appreciated, almost nobody enjoys having to wait for customer service; whether it be waiting in line at a store or waiting on hold in the comfort of their home, people tend to feel stressed out when they have to wait for things. Keep your customers’ minds on something more positive while they wait with an exciting new initiative that has your customers doing more good for the community the longer they wait. Highlight your company’s desire to give back by implementing this exciting new program that takes every minute a customer has to wait for your service and turns it into a promised minute of volunteer work done by your company representatives. Your customers will feel better about their wait-times, and your employees will feel great about giving back.

Partnerships

Partner with many different local organizations that your company representatives will be able to put in their volunteer times. These organizations will work as the ambassadors for your new initiative and will work to promote it and your company through interviews with various media outlets, posts on their social media accounts, as well as through any other promotional platforms that they might have access to.

Execution

After every customer service interaction, companies love to get rated on their performance, but customers rarely like to stick around to give them. Encourage your customers to provide your desired feedback by allowing them the opportunity to choose which organization will get the volunteer hours from their customer service time. This initiative also provides the perfect teambuilding exercise by allowing your employees to complete their volunteer time during work hours with some of their coworkers.

Benefits

  • Establish your company as a pillar of the community
  • Highlight your company’s dedication to being socially responsible
  • Community outreach opportunities
  • Create added-value for customers and employees
  • Content creation opportunities
  • Local to international PR opportunities

Additional information
Objectives

Brand Awareness, Branding, Fundraising, Loyalty, Social Responsibility, Sponsorship Activation

Channels

Program

Industries

Apparel, Arts and Entertainment, Autos and Vehicles, Beauty and Health, Business Services, Computers and Electronics, Education, Finance and Insurance, Food and Beverages, Home and Appliances, Hospitality, Industrial, News and Media, Pets and Animals, Public Sector, Real Estate, Retail, Sports and Fitness, Telecommunications, Travel and Tourism

Budget

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About

Wittycloud is a digital library filled with amazing royalty-free creative marketing ideas. Our mission is to make creativity accessible to everyone.

Contact

Feel free to contact us if you have any inquiries about our services. Please send us an email at hello@wittycloud.com and we will get back to you as soon as possible.

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